Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | It is great The canvas arrived yesterday and is great. It is to be used in a wedding on Saturday and the couple are thrilled to have it.
Cheers
Karin, | Delighted with your customer service I was totally delighted with your customer service and the final product that I received. I highly recommend your service. I used to just like these oil canvases but once they were framed we absolutely love them
Cena Hamby, Pompano Beach, Florida | WOW!!!!! I just received my 2 canvas prints. WOW!!!!! They look amazing. I can't express how happy this has made me. My kids are going to be ecstatic when they receive them at Xmas.
Thanks again
Elaine, |